Here are some of the most frequently asked questions about Jango Airplay. If you can't find the answers you're looking for, feel free to contact us on and we'll get back to you shortly.
Jango Airplay is a special promotion package on Jango.com that gives emerging artists guaranteed airplay and exposure on Jango.com radio stations – as “similar artists” alongside the popular artists of the user’s choice.
You simply choose what popular artists you think you’re similar to, and your song will play right after those artists – together with a visual promo that encourages users to rate and share your song, add you as a friend and visit your artist profile on Jango.
Every week your band can earn Bonus Play Credits based on your Jango PopScore. The higher your PopScore, the more free credits you get. We will give away about $5,000 worth of airplay weekly. More info on PopScore here (more info on PopScore below)
Launched in November 2007 and based in New York City, Jango is a Top 10 music site where millions of people play and share their own custom radio stations tailored to their taste. To create their stations, Jango users type in a few artists they like - and we play a custom discovery mix of those artists and “similar artists” they’re probably going to like. It's the easy way to play the music you want online, legally and free.
To experience truly personalized internet radio that is simple, free, and social, tune in today at www.jango.com.
Getting started with Jango Airplay is easy. You simply upload your song and pictures, and choose between 5 and 30 popular artists you think you sound like – and your song will play right after those artists in the personal stations of people who like those artists.
Your song will play a guaranteed 1,000, 2,000 or 5,000 times or more, depending on what package you purchase. You can upload as many songs as you like, and allocate your play credits however you choose.
When your song plays, your picture and song info will show up in the Jango player, in the exact same way any established artist would. Users can rate and share your song, click on your picture to go to your profile on Jango, and if you’ve uploaded more than one song, click to play other songs by you.
In addition, a special promo will show up, encouraging users to rate and share your song, add you as a friend and visit your artist profile on Jango.
Every week your band can earn free Play Credits based on your Jango PopScore. The higher your PopScore, the more free credits you get. We will give away about $5,000 worth of airplay weekly.
Top scoring bands will not only receive free Play Credits, but also receive promotion on Jango.com and our partner sites (in the form of charts, newsletter inclusions and more). In addition - the top bands will be selected for Sync Licensing Opportunities. Your Jango PopScore is based on your weekly plays (Monday to Sunday). We publish the scores (and credit the winners) every Monday. Only Paid Plays count towards the Jango PopScore and only songs that received at least100 paid plays are eligible.
Click “Get Started” and submit basic information about the artist and song. Then, choose an Airplay package, purchase your play credits, and upload your songs and pictures. After your payment, you will automatically gain instant access to your account. While your song is awaiting approval, you can already customize your profile and band information.
Your song file will go through an editorial review by the Jango MusicTeam to verify copyright, quality, and similarity to the artistsyou've requested airplay next to. This process takes up to 48 hours,but we'll send you an email as soon as your song goes live on Jango.
Reports are updated daily and are conveniently accessible from within your Airplay account. You will see:
In addition, by checking out your public profile on Jango.com, you’ll be able to see who liked your songs, and read your listeners’ comments!
Yes, you must have the right to submit the material to us for our use.
If you’re interested in a bigger buy than that, please email us at . and a sales rep will be in touch soon to see how we can meet your needs on a larger scale.
Yes, you can always buy more Airplay credits if you want to keep your playcount at a certain guaranteed level, or to get initial exposure for new songs you want to get into the system. If you run out of Airplay credits, you can “refill” for any of your songs at any time.
You can use any major credit card to pay for your package. We also accept Paypal!
After you make your song submission and payment, your music will be go through an editorial review by the Jango Music Team to verify copyright, quality and similarity to the artists you've requested airplay next to. This process takes up to 48 hours, and we'll send you an email as soon as your song has been cleared for airplay on Jango.
We accept songs in mp3 format (no wav, no m4a, etc.), no larger than 10Mb (no exceptions). We recommend a bit rate of 128Kbps.
Picture files should be in JPG format, no larger than 5Mb and/or 600x480 pixels (no exceptions). We recommend that your default picture is square (ideally 200x200)
It currently takes approximately up to 48 hours for any submitted material (songs and pictures) to be approved and go live on the Jango.com site. If you have any questions in the meantime, feel free to let us know at .
Please remember to log into your airplay account at http://airplay.jango.com - not the jango.com site. If you're still having problems, let us know at . .
Of course! In addition to creating a "regular" free user account on www.jango.com to add your fans as friends or send messages through the Jango site, we also added a messaging center directly in the FANS section of your Airplay account. Log in at http://airplay.jango.com and click on FANS to send messages and post bulletins!
Jango Airplay offers complimentary basic targeting with all standard Airplay packages. In the TARGET section of your airplay account, please pick the similar artists you'd like to be featured with. You can edit and expand this selection at any time. In addition, you can also make use of our extended targeting options to choose your audience by location, age, and gender!
Yes! If you'd like to determine how many times any of your songs should get played per day, simply allocate the appropriate number of play credits. You can always add or remove play credits in the SONGS section of your Airplay account. Please note: Your daily plays may depend heavily on number and popularity of artists chosen as similars, as well as any additional targeting options you may have enabled.
"Paid" plays as mentioned in your statistics refer to plays that happen because you allocated Play Credits to the song. These plays are pro-actively promoted and played on user stations on Jango. Organic plays are not pro-actively placed in user stations - instead they are either plays initiated by a fan going to your artist page and listening to your song. Organic plays are free and will not reduce your number of Play Credits.
If you'd like to have a song removed from your account, please let us know. Send an email to with your artist name and the song title(s) to be removed. Please do not upload the song again through your Airplay account.
Please keep in mind that it currently takes approximately up to 48 hours for any submitted material (songs and pictures) to be approved and go live on the Jango.com site. It's also important to make sure that play credits are allocated to your song, so it will receive airplay on Jango (please go to the SONGS section in your Airplay account to verify and allocate credits if needed).
If you still need help, please contact and we will look into the problem ASAP!
For more information about our packages and how you can get discovered with Jango Airplay, please email us at and we’ll get back you shortly. If you need help with your account, please do not hesitate to contact us as well!.
If you’re a manager, small label or simply want more plays than the promo packages, please email us at and a sales rep will be in touch soon to see how we can meet your needs on a larger scale.
Why, yes! If you are interested in additional promotional opportunities, such as customizable overlays, banner ads, or contests, please feel free to email .
We can offer a large variety of options to meet your promotional needs and budget.